If you do not provide us info to look up your account, we can not provide any support. There is 25,000 forum members on the forum.......Unless I personally know you, you will have to provide the required info to us to find your account among the other 25,000 accounts.
Recent Email (Nov 2011):MemberQuote:
why cant i log in. what is the problem. why is it so hard? maybe i dont need to be on your website.
SupportQuote:
Nearly 25,000 members, you provided us no info to help separate you from the other 25,000 members.
viewtopic.php?f=1&t=91359 MemberQuote:
i told you that i couldnt LOGIN. dont worry, i wil take my business somewhere else.
SupportQuote:
Are you serious????????????
You emailed us you could not login -- you emailed us for support yet provided no information to look up your account -- HOW ARE WE TO PROVIDE SUPPORT ON YOUR LOGIN PROBLEM WHEN WE HAVE KNOW IDEA WHICH ONE YOU ARE OUT OF NEARLY 25,000 OTHER MEMBERS??????????????
If you read the link I emailed you, it would explain what info we need to look up accounts to provide support. There is an orange link at the top of the forum that says: Having Problems Logging In? as well.
Unfortunately, we are human and do not possess any magical powers to automatically know who is who out 25,000 people hence why we need info to look up accounts.
So since we are unable to provide support because you will not provide info to us to look up your account to see what your issue might be, there is not anything we can do for you.
The only way to get account support is provide the required info to look up your account -- with 25,000 forum members, that is the only way we can look up accounts.